Property Management

Many landlords do not have the time, inclination or resources to deal with the day-to-day running of a tenanted property and prefer to have it professionally managed

– indeed 85% of our landlords take advantage of this service. 

Tenants too, appreciate the benefits of a managed tenancy. In fact, the vast majority of our corporate tenants, as well as a significant number of individual clients, will only rent professionally managed properties.

Our property management team is there to make sure that your tenancy is conducted smoothly and without hassle. With over four thousand properties to manage they have a wealth of experience and are continuously updated with in-house and external training, ensuring that they are fully versed in the latest procedures and legislation. The team also has the benefit of our tailor-made property management system enabling them to perform at maximum efficiency.

Over many years we have developed excellent working relationships with a wide variety of trades: plumbers, electricians, cleaners, painters, designers, decorators and handymen. All of them have been vetted to ensure that they are fully qualified and insured. As we use them regularly you can enjoy the benefits of our buying power – preferential rates and prompt, reliable service.

As every property management commission is different we tailor our services to your precise requirements.

Rent Collection

We collect all rental monies and forward them direct to your bank, sending you a monthly statement of account. We will pursue any rent arrears and, if necessary, advise and assist with legal proceedings.

Property Preparation 

First we organise professional cleaning of the property and ensure that the correct number of keys is cut. If refurbishment or redecoration is necessary we will advise you. Then if you wish, we can arrange for this to be carried out by our specialist trades people.

Maintenance

We will act as the contact point for the tenants, dealing with any day-to-day queries and the handling of any minor repairs. Where a more complex maintenance issue arises, we will first liaise with you, and then pursue the agreed solution.

Utilities

We will contact the relevant authorities for gas, electricity, water and council tax to ensure that all accounts are transferred, and arrange for settlement of any final bills.

Inspections

We will undertake periodic property inspections and advise on the condition of the property and any necessary remedial action. We will also ensure that the property complies with current legislation and arrange for safety certificates as required.

Insurance

If requested, we can arrange for contents and rent guarantee insurance.

Dilapidations

At the end of the tenancy we will prepare a report, based on ARLA’s guidelines on dilapidation claims, and negotiate any deposit deductions on your behalf. If no agreement can be reached, the dispute will be referred to the deposit scheme’s arbitration service. We will arrange to have the property cleaned and prepared for the next tenancy, or for return to you.